Article: Making Office Space Make Sense in a Remote World

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Making Office Space Make Sense in a Remote World

While remote work becomes standard, many organizations continue to invest in office space, creating hybrid arrangements that include both in-person and virtual participants. Along with hybrid work has come the need to optimize office space for collaboration, requiring video conferencing technology that is thoughtful, user-friendly, and easy for IT to set up, deploy, scale, and maintain.

In contrast, organizations have a hard time optimizing the office for collaboration using existing patchworks of technology that can be costly to install and maintain, and that often require specialized equipment and expertise. In these scenarios, IT and facilities teams are often left with a counterproductive combination of a high training, maintenance, and support burden mixed with low worker adoption.

Removing Meeting Friction is the Goal

Creating an environment that is conducive to collaboration begins outside the meeting room door. Removing friction - meaning anything that interferes with employees’ ability to connect and be productive - is key. Examples of friction in the office include employees not being able to find the right meeting space for their needs at the right time, or struggling with complex conference room equipment.

Ideally, the office is set up to keep employees in their flow, not pull them out of it. Tools like scheduling panels can make a huge difference in this regard. At a glance, and without interruption, scheduling panels can:

  • Signal meeting room availability from a distance
  • Allow employees to find the right room for their needs at the right time
  • Provide contextual information on-screen, such as the meeting name and time

Making this kind of investment allows you to embed useful, real-time communication into the walls of the office, reducing friction with minimal upkeep.

Inside every meeting room, every employee (regardless of their technical knowledge or experience) should be empowered to quickly and easily launch video collaboration sessions across platforms, from Microsoft Teams to Zoom, and others. Investing in intuitive touch controllers is one way to provide this kind of seamless, universal experience that reduces IT support requests and keeps employees in their flow.

Making Office Space Make Sense in a Remote World Illustration

Deliver Better, Equitable Meetings

In the new world of work, we conduct more frequent meetings with more people across more boundaries than ever before. Remote participants having an unequal experience compared to in-person participants is another example of friction. High-quality meeting room systems have therefore become essential for access and inclusion.

There are several must-haves in order to deliver better, equitable meetings that are easy and automatic:

  • Audio and video components are optimized to the size and layout of the space
  • In-person and remote attendees can see and be seen equally
  • In-person and remote attendees can hear and be heard equally
  • Remote attendees can fully participate in collaboration, such as whiteboarding

Optimizing the office for collaboration and hybrid work requires a combination of factors. It takes a comprehensive approach that considers the employee experience before, during, and after the meeting. Furthermore, it emphasizes putting in-person and remote participants on equal footing.

The outcome is an empowered workforce and the ability for IT and facilities teams to go from reactive to proactive. It is an exciting opportunity for these teams to demonstrate their vision, add value to their organization, and let their expertise shine in changing times.


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